Touch register tour

The POS Register is the full-screen, touch-first selling page of Bitta Retail POS: item tiles, a scan box, a live cart and the actions a cashier needs during a sale. This tour names every part of the screen so the other cashier pages make sense, and it covers sales history, where you reprint receipts and start returns. Everything you see is computed by Business Central, so the register shows exactly what will be recorded.

Prerequisites

• An active POS store and terminal resolved for you, through your POS user or the default store and terminal in POS Setup. If either is missing or inactive, the register refuses to open and offers Show Store or Show Terminal.
• A POS user with a PIN, and the BAA POS - User permission set or higher.
• A license or trial that allows the register to open. See Pricing and licenses.

Overview

Open POS Register from Tell Me (it also answers to Till, Checkout and Cash Register) or choose Open Register on the role center.

1. The register opens on the Register locked PIN pad whenever a cashier was last signed in to the terminal. Enter your PIN and choose Unlock. When no cashier is signed in yet and the terminal is a shared terminal that requires a password, the POS Terminal Login dialog asks for Cashier and PIN first.
2. The register resumes this terminal's current open sale, or starts a new one. It never picks up a parked sale or another terminal's sale.

Before the till opens, the register also resolves any card or QR payment left unfinished by an earlier session and shows the outcome as a short message, never a dialog.

Status bar

The bar across the top shows the store and terminal, Sale with the current document number, Profile with the register profile code, the cashier, and Shift with the open shift number. A customer chip appears when a real customer is attached; tap it for the customer's details. The buttons on the bar are:

Button	What it does
No Sale	Opens the drawer and records a zero-amount No Sale entry. Shown only while a shift is open on the terminal.
Parked (n)	Lists this terminal's parked sales. Shown only when at least one is parked.
Sales	Opens this store's completed sales, newest first. See Sales history.
Shift	Opens the terminal's open shift card. Shown only while a shift is open.
Lock	Locks the register at once.
Printer	Offers Connect Receipt Printer, Process Print Queue, Recover Last Receipt and Reprint Last Kitchen Output.
Close Register	Closes the page and releases the terminal for the next session.

Which buttons appear depends on the features of your register profile. See Setups by store type.

Tiles and categories

The left pane shows category tabs, starting with All, and the item tiles. Each tile shows the item's short description and price in its category color. Tap a tile to add one unit; an item with variants opens a variant chooser unless it has a default variant. When stock availability is on, a tile may carry a Low or Out badge; the badge is advice only and the item still sells. Tile size, order, favorites and colors are set by your administrator, see Touch screen layout.

Search box and scan box

• Search items (name, no., barcode) filters the loaded tiles as you type. From two characters it also runs a server search after a short pause and lists matching items below the box.
• Scan or type barcode, then Enter is the scan box. Scanners and typed entries both land here, and the box keeps focus after every action so the next scan is never lost. An unknown code shows an inline message under the box. See Barcode scanning.
• Price check next to the scan box turns scans and taps into price lookups that leave the cart alone. See Price check.

Cart and totals

Each cart line shows the description (for a variant, the variant description and code, for example Medium (M)), the - and + quantity buttons, the quantity (tap it for a keypad), the line amount and a remove button. A pencil appears when price or discount changes are allowed. Badges such as a discount percentage or "was" price mark changed lines.

Below the lines, the totals show Subtotal, an Incl. ticket discount row when a whole-ticket discount applies, the tax row and Total.

Action buttons

Above the main row are Discount (whole-ticket discount, when allowed), Park sale, Cancel sale, Reprint, Gift receipt and Return. The main row holds Customer, Order on profiles that capture order details, and Tender. Tender, Park sale and Cancel sale stay disabled while the cart is empty.

• Tender opens the tender screen. See Split payments.
• Cancel sale asks for a reason code and keeps the sale as a cancelled record. If Allow Cashier Sale Cancel is off in POS Setup, the register asks you to get a supervisor.
• Reprint and Gift receipt print for the last completed sale on this terminal.
• Return starts a return from a receipt. It needs a permission set that grants returns, such as BAA POS - Supervisor. See Returns and refunds.

The register lease

Only one page at a time can run a terminal. The page that opens the register takes a lease on that store and terminal and renews it every 30 seconds. A second page opened for the same terminal shows Register in use with Retry and Supervisor takeover.

• Close Register releases the lease at once and locks the till.
• If a browser closes without that, the lease expires after Register Lease Timeout (sec) in POS Setup: 120 seconds by default, 60 to 600 allowed.
• Supervisor takeover opens Supervisor Approval for a supervisor's POS User No. and PIN, moves the lease to the new page and leaves the till locked, so the next cashier unlocks with their own PIN.

If a page loses its lease, it shows Register connection lost and stops accepting input until you choose Retry or a supervisor takes over.

Lock and switch cashier

Choose Lock when you step away. The register also locks after the idle minutes in Auto-Lock (min) on the terminal, or Auto-Lock Register (min) in POS Setup when the terminal inherits it. While locked, nothing under the overlay responds, scans included. To hand over the till, choose Switch cashier, pick the next cashier and enter their PIN. A started basket belongs to the cashier who rang it, so the next cashier cannot continue it until its owner finishes or parks it. Too many wrong PINs, as set in Max PIN Attempts, close the register. See Cashier PIN security.

Sales history

Completed sales live on the POS Sales list. Open it from the register's Sales button, which lists this store's released and posted sales newest first, or from Tell Me. Either way the list starts filtered to the last month; clear the Date filter to see older sales.

1. Choose Sales on the register, or search for POS Sales in Tell Me. The list shows the document number, date, customer, status and totals.

2. Select a sale. From the register's list, picking a completed sale that is not yet posted offers to reopen it at the register, which needs the same permission as cancelling a sale. Picking a posted sale opens its POS Sale card.
3. On the POS Sale card, choose Printing or Return for the follow-up you need.

Action	Use it to
Reprint Receipt	Print the receipt again for a released or posted sale. WebUSB and LAN reprints must start from the register that hosts the printer.
Print Gift Receipt	Print a receipt without prices, totals or tax, with the document number for a later return. See Gift receipts.
Reprint Kitchen Output	Print the sale's kitchen labels and tickets again; overriding the copies needs a supervisor PIN.
Return from Receipt	Start a return against a completed normal sale in Released or Posted status. See Returns and refunds.
Payment Detail	Review the tender methods and amounts recorded for the sale.
Posted Invoice	Open the Business Central posted sales invoice (or credit memo for a return) once the sale is posted.

On the POS Sales list itself, Return from Receipt, Find Sale by Card, Reprint Receipt and Print Gift Receipt work on the selected row.

What's next

Open a shift, work it and close it with a count: Shifts and Z reports. For the receipt layouts and printers behind Reprint, see Print and reprint receipts.