Daily use

Park and resume

Park a basket while a customer fetches a forgotten item, serve the next customer, then resume the parked sale exactly as you left it. Two baskets never mix.

updated: Oct 8, 2026applies-to: 1.0.0.141

Parking in Bitta Retail POS sets the current basket aside as a saved draft and moves the register to a fresh sale, so you can serve the next customer while the first one fetches a forgotten item. The parked basket comes back only when you pick it, which keeps two customers' items from ever mixing.

Prerequisites

An unlocked register with at least one line in the cart. Park sale stays disabled on an empty cart.
A register profile with Park and Resume turned on. It is on in the Standard Checkout and Order and Fulfillment templates, and the demo terminals use both. See Setups by store type.

Park a sale

Choose Park sale above the Tender button. The basket is saved as a parked sale, the cart empties, and the status bar shows Parked (1), or the current count of parked sales on this terminal.

Register after Park sale with an empty cart and the Parked button showing a count of one in the status bar — *Step 1: the basket is parked and a fresh sale starts.*

Serve the next customer as usual. Parking itself records no payment, and it leaves the parked sale's number, lines, prices, discounts, customer and order details untouched.

Resume a parked sale

Choose Parked (n) in the status bar. Parked POS Sales opens with the parked baskets of this store and terminal. Each row shows Document No., Date, Customer Name, Total Incl. VAT, POS User No. and Shift No.; the customer name is usually the fastest way to recognize a basket. If the baskets were resumed or completed elsewhere in the meantime, the register says "No parked sales are waiting on this terminal." instead.

Parked POS Sales list with one parked basket, its total, cashier and shift — *Step 2: Parked POS Sales. The demo basket waits on terminal DEMO-T2.*

Select the basket and choose OK. The register swaps sales: if the sale you were on is empty, it is discarded; if it has lines, it is parked in place of the one you resumed. The resumed basket becomes the current sale, ready for more items or Tender.

Register showing the resumed sale with its original line back in the cart — *Step 3: the parked basket is the current sale again.*

Because resuming parks the sale you were on, you can move between two customers in progress without losing either basket. Choosing Cancel in the list changes nothing.

TIP

Attach the customer before you park. Customer Name is the column you will recognize in Parked POS Sales when they come back.

Rules that keep baskets apart

Per terminal. A parked sale belongs to the store and terminal that parked it. Another till never lists it.
Per cashier. Only the cashier who rang the sale can resume it. If you pick another cashier's basket, the register answers "That parked sale is no longer available. The list has been refreshed." Ask that cashier to unlock the register and resume it.
Never automatic. Closing and reopening the register resumes the current open sale, never a parked one. Parked baskets return only through Parked (n).
Still open. A parked sale keeps Status Open. A shift cannot close while one of its parked sales is still open, so resume and finish or cancel parked baskets before you count the drawer. See Close the shift.

If a parked sale was completed or removed from another session after the list opened, the register shows the "no longer available" message and refreshes; nothing else changes.

Parked work on the role center

Register Activities on the Bitta Retail POS role center shows Parked Work, the number of parked baskets for your terminal and cashier; choose it to see them. The Resume Parked Sale action lets you pick one. It needs the register for that terminal to be open in your session; otherwise it shows "The selected sale is no longer available to resume." The direct route is Parked (n) on the register.

The demo data includes one parked basket on terminal DEMO-T2: Demo Iced Latte and Demo Blueberry Muffin as a Pickup order with the reference "Take Away - Alex" and the instruction "Warm before pickup". To resume it, open the register on DEMO-T2 and unlock it as DEMO-CASH. Which terminal the register opens on comes from your POS user, or from the default terminal in POS Setup, which the demo sets to DEMO-T1 when none was set.

Park or cancel

Park sale is for a basket that will continue. Cancel sale is for a basket that will not: it asks for a reason code and keeps the sale as a cancelled record instead of deleting it. When Allow Cashier Sale Cancel is off in POS Setup, cancelling needs a supervisor. See Touch register tour.

What's next

Apply discounts and price overrides within your limits: Give discounts. For how parking fits into a whole shift, see Cashier training.