A cashier's day

This page walks through a normal cashier shift in Bitta Retail POS from sign-in to the Z report. Each step links to a focused page with the full detail, so use this as your map of the day.

Before you start

You need an assigned store, terminal, and POS user, an active register profile, valid tender methods, an opening cash float, and a working receipt destination. If any of these are missing, the register tells you what is wrong when you open it - ask your administrator rather than working around the message.

Morning: sign in and open the shift

1. Open POS Register from Tell Me (Alt+Q) or your role center.
2. On a shared terminal, enter your POS User No. and PIN at the terminal login prompt.
3. Tap Shift in the status bar and open the shift, counting your opening float into the drawer.

The status bar now shows your store, terminal, the active sale number, your name, and the open shift number. Until a shift is open, drawer operations such as No Sale stay dimmed. See Shifts for the full shift lifecycle.

Through the day: selling

Most sales are three moves: scan, tender, hand over the receipt.

• Scan or tap items. The barcode box is the primary sell path and always keeps focus, so back-to-back scanning just works. See Barcode scanning. Items you sell by touch live on the tile grid - see the Register tour.
• Pick variants when asked. Items with sizes or colors open a variant chooser unless a default is configured. See Item variants.
• Adjust quantities with the +/- stepper or by tapping the quantity to open the keypad.
• Take payment with the Tender button: cash with denomination buttons and exact-cash, card, or a split across methods. See Tender screen and split payments and Card payments at the register.

Along the way you may need to:

• Park a sale when a customer runs back for one more item, then resume it from the Parked (n) button. See Parking and resuming sales.
• Grant a discount or override a price - within your cap, or with a supervisor PIN above it. See Discounts and price overrides.
• Reprint a receipt or print a gift receipt for the last completed sale, one tap each.
• Handle a return with the Return button, which needs supervisor permissions. See Returns and refunds.
• Attach a customer for on-account sales or loyalty. See Customers and loyalty at the register.

Breaks: lock the register

Tap Lock whenever you step away - the register locks instantly and shows a PIN pad. If configured, the register also auto-locks after a period of inactivity. Unlocking with a different cashier's number and PIN switches the register to that cashier: their name appears in the status bar and new sales are stamped to them. See Security, PINs, and lock screen.

Cash in and out

Recording money that moves without a sale keeps your drawer honest: pay-ins, pay-outs, and safe drops are recorded on the open shift, and No Sale records an audited drawer opening with no amount. See Cash movements.

Evening: count and close

1. Tap Shift in the status bar to open the shift card - it shows the expected cash on hand per tender type and everything paid in or out.
2. Run the X report mid-shift any time you want a snapshot without closing.
3. Count each tender, enter the counted amounts, and close the shift. The closed shift keeps the counts, expected amounts, and any over/short difference, along with the cashier, store, and terminal.
4. Review the Z report for the closed shift.

Closing a shift is an operational cash count, not an accounting event - posting the day's sales into Business Central happens in the separate day-close flow. See End of day.