Split payments

The tender screen is where a Bitta Retail POS sale is paid and completed. It opens over the register when you press Tender, lists the tender methods this register accepts, and lets you combine as many of them as the customer needs. Cash, voucher and on-account lines are not recorded until you press OK (an integrated card or QR payment is recorded as soon as it is approved): the register then checks the payment lines again, completes the sale and starts the next one.

Prerequisites

• The BAA POS - User permission set, a signed-in register and items in the cart. Tender stays unavailable while the cart is empty. See Your first sale.
• Tender methods set up by an administrator. See Tender methods setup.

Take a cash payment

1. Press Tender. The tender screen opens. The readout shows Remaining, the amount still to pay, and the first available method is selected; when the sale's customer has a preferred payment method that this register offers, that method is selected instead.

2. Enter what the customer hands you, then choose Add tender:

   • Tap the denomination buttons, for example 20 and then 5. Each tap adds to the amount, the way you count notes.
   • Or choose Exact cash to enter exactly the remaining amount.
   • Or type the amount on the keypad.

   For cash, the line keeps the full amount handed over as Tendered, and the readout switches to Change Due once the sale is covered.

3. Press OK. OK is only available once the sale is fully covered. The sale is completed, the receipt is printed according to the register's receipt settings, and the register moves to a new, empty sale. See Print and reprint receipts.

Split a payment

Add one line per tender until Remaining reaches zero. For example: tap Cash, tap the 10 denomination, choose Add tender, then tap Card (external card terminal) and choose Add tender to put the rest on the card.

• A non-cash line can never be more than the remaining amount. Only cash can be over-tendered, and only cash produces change.
• To remove a line, choose x on it. A card payment the processor has already captured shows a lock instead: it cannot be removed here, and a refund goes through a return. See Returns and refunds.
• Cancel or Escape closes the tender screen without recording any new lines; a card or QR payment that was already approved stays on the sale.

The tender methods

The buttons come from the tender methods that are active and assigned to this terminal. The methods created by setup are:

Method	Code	How it behaves
Cash	CASH	Offers Exact cash and the denomination buttons, can produce change, and opens the drawer through the automatic receipt when the register's drawer settings allow it. See Print and reprint receipts.
Card (external card terminal)	CARD	Records a payment you take on a standalone card machine. Key the same amount into the machine.
Voucher	VOUCHER	Records a paper voucher or similar tender.
On Account	ONACCT	Charges the amount to the customer's account. See below.

A method that cannot be used for this sale is dimmed, and hovering over it shows why, for example "Attach a mapped customer to charge to account." Integrated card and QR payments use their own Pay card and QR Pay buttons. See Card and QR payments.

On-account lines and the credit check

On Account needs a customer on the sale who is mapped to a Business Central customer that is not blocked. When you press OK, the charge is checked against the customer's credit limit before anything is recorded. Depending on the On Account Credit Policy in POS Setup, an over-limit charge is refused (Block, the default), completes with a warning (Warn), or completes silently (Allow). A completed charge shows a confirmation such as "25.00 charged on account to Demo Contractor LLC." See On-account sales.

Loyalty rewards and cash rounding

• When the customer has loyalty rewards that can be used on this sale, a Loyalty section appears on the tender screen with one button per reward. See Loyalty at checkout.
• When a cash rounding policy applies to the store and currency and the last tender line is cash, that line is rounded at completion, and the customer must hand over at least the rounded amount. See Tender methods setup.
• When dual pricing is active, the tender screen shows the cash price and the card price side by side. See Dual pricing and surcharges.

Tender from the back office

A sale can also be paid from its POS Sale card with Tender & Complete. The dialog shows Total Due and Remaining, prefills one cash line for the full amount when the sale has no payment lines yet, and only closes with OK once the sale is fully paid.

What's next

Take card and QR payments through Stripe: Card and QR payments. For the reports that total each tender, see All POS reports.