Bitta Retail POS reference

Setups by store type

Recommended register settings for general retail, quick service, grocery with scales, trade counters and express lanes, so each till shows what it needs.

updated: applies-to: 1.0.0.141

A register profile in Bitta Retail POS is a set of switches that decides which controls and capture fields the register offers: returns, price check, parking, fulfillment, kitchen output, weighing, cash operations and cashier information. This reference suggests a starting point for common store types. Every switch below is a field on the POS Register Profile Card; how to create, copy and assign profiles is covered in Register profiles.

How profiles behave

  • Assignment: a terminal's Register Profile Code wins, then the store's, then Default Register Profile Code on POS Setup. With none assigned, the register runs in compatibility mode with every control available.
  • Switches request, policy decides: a switch only allows a control. Company settings, permissions and the till still apply. For example, Stock Availability also needs Show Stock on Register, Cashier Cancellation needs Allow Cashier Sale Cancel, Weighed Item Capture needs Enable Live Scales or Allow Manual Weight, and Shift Operations, Cash Movements and No Sale need an open shift.
  • Readiness: an active profile must be ready. A used order reference needs an Order Reference Caption, and a Required fulfillment needs at least one fulfillment method. Kitchen Printing is checked for a fulfillment method that sends to the kitchen and an active kitchen print destination; Validate on the card lists blocking errors and warnings.
  • Templates: Create from Template offers Standard Checkout and Order and Fulfillment; Copy Profile clones an active profile with its fulfillment methods. Start from a template and change only the switches in the table below.
  • Check the result: Effective Register Setup shows, for a store and terminal, which profile applies, where it came from, and whether each feature is available.
POS Register Profile Card for DEMO-T2 with the Selling, Customer Service, Pricing and Fulfillment groups and its fulfillment methods
The demo Order and Fulfillment profile, a starting point for quick service.

The first column is what the Standard Checkout template sets. The other columns are recommendations, not app defaults; adjust them to how your stores work.

Switch Standard Checkout template General retail Quick service Grocery and deli with scales Trade counter Express lane
Customer Requirement Optional Optional Optional Optional Required Not Used
Order Reference Requirement Not Used Not Used Optional Not Used Required Not Used
Fulfillment Requirement Not Used Not Used Required Not Used Optional Not Used
Promised Time Requirement Not Used Not Used Optional Not Used Optional Not Used
Preparation Instructions Off Off On On (deli) Off Off
Kitchen Printing Off Off On Off Off Off
Pricing Changes On On On On On Off
Park and Resume On On On On On Off
Cashier Cancellation On On On On On Off
Returns On On Off On On Off
Gift Receipt On On Off Off Off Off
Price Check On On Off On On On
Stock Availability On On Off On On Off
Customer History On On Off Off On Off
Weighed Item Capture Off Off Off On Off Off
Shift Operations On On On On On On
Cash Movements On On On On On Off
No Sale On On On On On Off
Receipt Recovery On On On On On On
Sales History On On On On On Off
Printer Menu On On On On On On
Cashier KPIs On On On On On Off
Cashier Financial Amounts Off Off Off Off On Off

Not Used, Optional and Required are the three values of the capture fields: hidden, offered, or needed before the sale can complete.

Notes per store type

General retail (apparel, gifts, home goods): keep the Standard Checkout template. Returns, gift receipts, Price Check and stock badges are the controls cashiers use most. Set up the stock side on Stock availability.

Quick service (cafe, bakery counter, takeaway): start from the Order and Fulfillment template. It turns on Preparation Instructions and Kitchen Printing, sets Fulfillment Requirement to Required, offers an optional order reference and promised time, and assigns the Dine In, Pickup, Delivery, Drive Through and Curbside methods with Pickup as the default. Rename Order Reference Caption to what your staff call out, such as Pickup Name. Kitchen routes are covered in Kitchen tickets and labels.

Grocery and deli with scales: turn on Weighed Item Capture, then turn on Enable Live Scales or Allow Manual Weight on POS Setup and set the terminal's scale. Gift receipts rarely matter here. See Sell by weight with scales.

Trade counter (contractors and account customers): require a customer, use the order reference for the job or purchase order number with Order Reference Caption set to Job No., and keep Customer History on so cashiers see what the account bought before. Pair it with On-account sales.

Express lane: keep the register to scan, pay and print. With pricing changes, parking, returns and cash operations off, exceptions go to a full register or a supervisor.

TIP

A profile can hide a control, but a switch that is on cannot override a permission set or a POS Setup policy. Widen a profile only where the company policy already allows the control.

Where this is used

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