Daily use

Your first sale

Ring your first sale on the Bitta Retail POS register: unlock with a PIN, add an item, take exact cash, complete the sale and hand over the receipt.

updated: Oct 8, 2026applies-to: 1.0.0.141

Your first sale in Bitta Retail POS takes one item, one tap of Exact cash and one receipt. This page walks the shortest complete path through the register, using the demo company so the item names and codes match what you see on screen.

Prerequisites

An administrator has finished setup, or the assisted setup Try Bitta Retail POS with Demo Data has run in an evaluation company. The demo creates terminal DEMO-T1, the cashier DEMO-CASH with PIN 3333, and items such as Demo Espresso (DEMO-I01). See Try the demo store.
The BAA POS - User permission set or higher. See POS user permissions.
If your company turned on Require Open Shift in POS Setup, a shift must be open on your terminal before you can tender. See Shift lifecycle. With the setting off (the default), you can sell without a shift.

Ring the sale

In Tell Me, search for POS Register and open it. On the Bitta Retail POS role center you can also choose Open Register. The register opens on your terminal and shows the Register locked PIN pad with the prompt to unlock for the cashier.

POS Register opened on terminal DEMO-T1 with the Register locked PIN pad asking the cashier to unlock — *Step 1: the register opens locked.*

Type your PIN on the pad or on the keyboard (3333 for DEMO-CASH) and choose Unlock. The register shows the category tabs, the item tiles, the scan box and an empty cart. If the PIN is wrong, the pad tells you how many attempts are left.

Unlocked POS Register with category tabs, item tiles, the scan box and an empty cart — *Step 2: unlocked and ready for the first item.*

Add one item. Choose the Hot Drinks tab and tap the Demo Espresso tile, or type DEMO-I01 in the scan box (Scan or type barcode, then Enter) and press Enter. The line appears in the cart with quantity 1, and the totals show Subtotal, the tax row and Total.

Register with Demo Espresso in the cart, the Subtotal, Tax and Total rows and the Tender button — *Step 3: one item in the cart.*

Choose Tender. The tender screen opens with the first available payment method selected, which is Cash in a standard setup. The readout shows Remaining, the amount still to pay.

Tender screen with the Cash method selected, the Remaining amount and the Exact cash button — *Step 4: the tender screen opens with Cash selected.*

Choose Exact cash. The entry field fills with exactly the remaining amount. Choose Add tender. A Cash line is added and the readout switches to Change Due with 0.00.

Tender screen after Exact cash and Add tender, showing one Cash line and Change Due of zero — *Step 5: the sale is fully tendered.*

Choose OK. The sale completes, the tender screen closes, and the register starts a fresh sale with a new number in the status bar.

Register after the sale completed, with an empty cart and a new sale number in the status bar — *Step 6: the register moves to a fresh sale.*

Hand over the receipt. When Auto Print Receipt is turned on in POS Setup and the receipt goes to PrintNode, BC Printer, WebUSB or LAN, it prints by itself. Otherwise choose Reprint on the register to print the receipt of the terminal's last completed sale.

TIP

When the customer hands you a note instead, tap the denomination buttons or key the amount on the pad, then choose Add tender. Anything above the amount due becomes Change Due.

Check the sale

Open POS Sales from Tell Me. The new sale is listed with Status Released: it is complete and waits for the day's posting. You can reprint its receipt or print a gift receipt from there, as described in Sales history.

POS Sales list showing the completed DEMO-T1 sale with Status Released — *The completed sale waits in POS Sales as Released.*

What happened behind the screen

The register never trusts the browser for money. Choosing OK sends the tender lines to Business Central, which recalculates the amount applied and the change and then completes the sale.
If a shift is open on the terminal when the register starts the sale, the sale is stamped with that shift and its payments count toward the shift's expected amounts when it completes. A sale started with no open shift keeps a blank Shift No.
Completing a sale posts nothing to the general ledger. A manager posts the day's sales as Business Central sales invoices with End of Day. See End of Day posting.

NOTE

If the PIN pad keeps refusing your PIN, the register closes after the number of attempts set in Max PIN Attempts on POS Setup. Ask an administrator to check your PIN on the POS Users page.

What's next

Follow a full shift from opening float to Z report: Cashier training. To take card or QR payments instead of cash, see Card and QR payments.