Gift receipts

A gift receipt is a copy of a completed sale with every price removed, so the person receiving the gift can return or exchange it without seeing what was paid. Bitta Retail POS prints it through the same print pipeline as a normal receipt, from the register for the last sale or from the back office for any earlier one. This page shows both routes, lists exactly what the gift copy leaves out, and explains how the store finds the original sale when the gift comes back.

Prerequisites

• The BAA POS - User permission set.
• A register profile with Gift Receipt turned on. It is on in the default profile template. When it is off, the register hides the button and the server refuses gift output requests for that register's sales, including requests from the back office. See Setups by store type.
• A completed sale (status Released, Partially Posted or Posted) and a working receipt destination. See Print and reprint receipts.

Print a gift receipt at the register

1. Complete the sale as usual.
2. Tap Gift receipt in the action row under the cart. The register prints a gift copy of the most recent completed sale on this terminal, never the sale you are currently ringing up.

The button works even when the cart is empty, because the customer usually asks for a gift copy after paying. If the terminal has no completed sale yet, the register shows "No completed sale was found for this terminal yet, so there is no gift receipt to print." as an inline alert and keeps the scan box ready. On a WebUSB or LAN terminal the job is queued and pushed to the register's printer connection straight away.

Print a gift receipt for an earlier sale

1. Open POS Sales and open the sale.
2. On the POS Sale card, choose Printing, then Print Gift Receipt. The same action is also available on the POS Sales list.

The back-office action works for Released, Partially Posted and Posted sales and prints through the Browser, PrintNode or BC Printer transport. If the store's receipt destination uses WebUSB or LAN, no job is created and you are told to start the print from the POS Register that hosts the printer connection.

What the gift receipt leaves out

The gift copy is rendered from the same sale as the normal receipt with one switch, gift mode, turned on. It keeps:

• the company header and the Receipt Header Text;
• a GIFT RECEIPT banner;
• the receipt number, store and terminal, the customer line when a customer is attached, and any fulfillment or order reference;
• each item description, with the variant code, and a Qty: line;
• a Ref: line with the sale's document number, and the Receipt Footer Text.

It leaves out every price-bearing and payment fact:

• unit prices, line amounts and line discounts;
• the subtotal, tax and total;
• dual pricing and cash rounding disclosures;
• the completion time;
• tender lines, including card references;
• loyalty earning, redemption and reward lines.

A gift receipt never opens the cash drawer, and every gift job shows Gift Mode set on POS Print Jobs, so a failed gift copy can be retried like any other receipt.

The POS Gift Receipt report

Business Central also has a standalone report, POS Gift Receipt, which you can open from Tell Me. Filter it on the sale's Document No. and it prints the company name, address and phone, the sale date, store and terminal, each line's item number, description and quantity, and a Code 128 barcode of the document number. It prints no prices, totals, tax or customer, and it skips sales that are not completed. The register and the Print Gift Receipt actions do not use this report; they use the gift mode of the normal receipt described above.

Returning a gifted item

The Ref: number on the gift receipt is the original sale's document number. A supervisor or administrator uses it to find the sale on Select Sale to Return or the POS Sales list and start a return against it. See Returns and refunds.

What's next

Set a sale aside and come back to it later: Park and resume. For the full output catalog, see All POS reports.