Gift receipts

A gift receipt is the same sale printed without prices - descriptions and quantities only - so the recipient can make a return without seeing what was paid. Printing one is a single tap at the register.

Printing a gift receipt

Complete the sale as normal.
Tap Gift Receipt in the recovery row. The gift receipt prints on the terminal's configured transport; on browser-printing terminals the job is queued and pushed to the browser immediately.

The button targets this terminal's last completed sale - Released or Posted, most recent first - never the in-progress cart. It stays enabled even on an empty cart, because a customer asking for a gift copy right after paying is independent of whatever you are ringing next.

On a terminal with no completed sale yet, an inline alert explains ("No completed sale was found for this terminal yet...") - never a dialog, so scanning is not interrupted.

TIP

Gift Receipt sits next to Reprint, which prints a normal priced copy of the same last sale. Same target, different rendering.

What is hidden

The gift rendering strips every price-bearing fact:

No unit prices, line amounts, totals, tax, or tender lines.
No customer loyalty information.

What remains: the item descriptions and quantities, a GIFT RECEIPT banner, and the sale's document number printed as Ref: - which is exactly what the store needs to look the sale up for a later return. See Returns and refunds.

NOTE

A gift receipt is a receipt mode, not a different document. It is rendered price-less server-side from the same frozen receipt snapshot as the normal receipt, so a gift copy printed days later still matches the original sale exactly.

Gift receipts for older sales

The register button only reaches the last completed sale. For anything earlier:

At the register, open the status bar's Sales list, pick the sale, and use its card actions.
In the back office, use Print Gift Receipt on the POS Sales list or card - it works for both released and posted sales.

Reprints

Gift receipts go through the same durable print pipeline as normal receipts, so a failed print can be recovered from the print queue and a fresh copy can be printed again at any time from the sale's card. See Receipts at the register for the queue and transport behavior.

Availability

Gift receipt output is a register-profile capability: when it is disabled for a role, the button is absent from the register and the server refuses gift output requests regardless of what the browser sends. It requires a completed sale and a working receipt destination. If the button is missing on a profile that should have it, ask your administrator to check the register profile's Gift Receipt setting.