Chapter 8 of 8

Manage and troubleshoot

Keep the register healthy after go-live. This chapter covers the audit and telemetry evidence the app records, the recovery queues for receipts, card payments and kitchen output, and the fixes for the problems administrators meet most often.

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In this chapter

  1. 01Audit and telemetryWhat Bitta Retail POS sends to Bitta Apps (never your business data), and where to review the audit trail of sales, approvals and drawer openings.
  2. 02TroubleshootingFix common POS problems by symptom: failed receipts, interrupted card payments, unfinished refunds, license blocks, setup readiness and PIN lockouts.
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