Chapter 4 of 8Page 6 of 18

Configure

Commission plans

Build a commission plan in Business Central with components, measures and assignments, and take each version from Draft through independent approval to Publish.

updated: applies-to: 1.1.2.0

A commission plan in Bitta Commission describes how a group of participants earns commission. Commission Plans lists your plans. Each plan has governed versions, and Commission Plan Version shows a version's lifecycle status, evidence and lineage, and holds the components, rates, assignments and calculation periods that apply for its dates. Commission Measures lists the measures a component can be paid on. This page shows you how to create a plan, build a Draft version, and take it through validation, submission, independent approval and publication.

Before you start

  • Plan authors need the Bitta Commission Plan Designer permission set. A different user, normally with Bitta Commission Approver, approves the version. The requester can never approve their own request.
  • Exactly one effective plan approval policy with complete stages must exist. Commission Approval Policies has Create single-approver policy. See Approval policies.
  • Participants must be active before they can be assigned, and an open commission period should exist. See Participants and Commission periods.

The guided setup wizard and industry templates also create plans. They stay Draft until you take them through the steps below.

The plan version lifecycle

Status Meaning
Draft The version can be edited. Submit moves it to In Review.
In Review Submitted and waiting for independent approval. A rejection returns it to Draft.
Approved An independent approver approved it. Publish moves it to Published. Returning it to Draft requires a change reason.
Published Published and available for calculations within its effective dates.
Active, Suspended, Superseded, Expired, Archived Reserved lifecycle states. No action moves a version into them, so Suspend, which applies only to Active versions, does not run.

The Next Action field on the plan card and the version card always explains the next governed step: Draft, Validate, Submit, independent Approve, then Publish.

Create a plan

  1. In Tell Me, search for Commission Plans and open it.
Commission Plans list with plan code, description, Plan Definition Status, Latest Version Status, owners and the New Plan and Open Current Version actions
Step 1: the Commission Plans list.
  1. Choose New Plan. On Edit Commission Plan, enter the Code, Description, Purpose, KPI Description, Review Date, Retirement Criteria, Calendar, Business Owner, Technical Owner, and the Effective From and Effective To dates of the first draft.
Edit Commission Plan dialog with Code, Description, Purpose, KPI Description, Review Date, Retirement Criteria, Calendar, owners and effective dates
Step 2: create the plan and its first draft.
  1. Choose OK. The plan and its first Draft version are created, and Commission Plan Version opens.
Commission Plan Version card for a Draft version, with Next Action explaining the Validate, Submit, Approve and Publish steps and the Evidence group
Step 3: the plan version card.

Later, choose Open Current Version on Commission Plans to continue the latest version.

Build the Draft version

  1. Components. Choose Components, then New Component. A component is a Flat Rate, Progressive Tier, Tiered Rate, Retroactive Tier, Flat Amount or Per Unit model with a weight and its own Rates. See Flat-rate commission and Tiered commission.
Commission Components list for a draft plan version with component code, model type, weight percent, effective dates and the New Component and Rates actions
Step 1: components of the draft version.
  1. Assignments. Choose Assignments, then New Assignment. In Assign Participant or Position, choose the Assignment Basis (Participant or Position), the active participant or occupied active position, the Effective From and Effective To dates, the Allocation Percent, Priority and Conflict Policy.
Assign Participant or Position dialog with assignment basis, participant, effective period, allocation percent, priority and conflict policy
Step 2: assign a participant or position.
  1. Calculation Periods. Choose Calculation Periods and Add Calculation Period so every assigned participant and component is tracked over the assignment dates. See Commission periods.
  2. Credit Splits (optional). Share a salesperson's sales with partner participants. See Crediting and splits.

Native posted sales need one effective 100 percent assignment for the credited participant in the plan version. Edit Draft changes the effective dates and change reason while the version is Draft.

Measures and formulas

Commission Measures lists the measures a supported component can be paid on. Choose an active measure when you configure the component; definition changes stay controlled by the plan workflow.

Commission Measures list with measure code, value type, basis, aggregation method, currency behavior, effective dates and status
Active measures that components can use.
Column What it shows
Value Type Monetary, Quantity, Percent, Points, Count, Duration or Boolean.
Basis The posted sales value that feeds the measure, such as Net Amount, Gross Margin, Quantity or Document Count.
Aggregation Method How source values are aggregated, for example Sum, Average or Count.
Currency Behavior Not Applicable, Source, Processing, Participant or Fixed.
Status Draft, Active or Retired.

Commission Formulas reshapes the cumulative base a component is paid on, using BASE, TARGET, ATTAINMENT_PCT, measure codes, other active formulas, arithmetic and MIN, MAX and ROUND. Activate freezes the formula text for the plan versions that reference it.

Validate, submit, approve and publish

  1. Choose Validate. Validation does not change the status. If there are findings, Plan Validation lists each one with a severity, code and description; Open Definition opens the component or rate schedule to fix.
  2. Choose Submit. Submission validates again, creates the approval request and moves the version to In Review.
  3. The approver chooses Approve: My Work Queue, which opens Commission Approval Work Queue, selects the request and chooses Approve or Reject with a reason. Approval moves the version to Approved; rejection returns it to Draft.
  4. Choose Publish. Publishing checks that the definition and validation evidence still match what was approved, validates again, and checks that every assigned participant whose country policy requires a signed agreement has one. The version becomes Published and its assignments become active.

The Evidence and Lifecycle Evidence groups record the hashes, the blocking finding count and when the version was submitted, approved and published.

NOTE

Create Setup in the setup wizard does not approve or publish a plan. Every plan goes through Validate, Submit, an independent approval and Publish.

Change a published plan

  1. On the version card, choose Create Successor and enter the successor dates. Core plans copy independent components, policies, rates and draft assignments into a new Draft.
  2. Add the new calculation periods, change what is needed, and take the successor through validation, approval and publication.

Compare Versions runs the read-only Compare Commission Plan Versions report against the predecessor. Copy Plan to Next Year on the Bitta Commission Setup Checklist copies the latest published version to next year as a Draft successor.

Effective assignments and conflicts

Assignments on different plans always stack. Within a plan, the Conflict Policy (Stack, Exclusive, Replace, First Match, Most Specific, Highest Result, Lowest Result, Best Of, Priority or Custom Resolver) decides which assignment wins. Effective Plan Assignments on the participant card shows the outcome for a date, including assignments inherited through a position.

Stewardship, documents and packages

  • Stewardship on the plan card names the Plan Owner and Steward and the review cadence. Plans Due for Review lists plans whose review date has arrived.
  • Preview Plan Document watermarks Draft, review and approved versions, which cannot be delivered. Distribute Plan Documents delivers a published version's document to its participants. See Plan acceptance.
  • Export Reference Package, Export Embedded Package, Import as New Plan and Import as New Version move a governed definition between companies; imports always arrive as Draft.
Message What to do
BAA-PLAN-STATE The status change is not allowed. Follow Validate, Submit, Approve, Publish.
BAA-WFL-POLICY Exactly one effective approval policy with complete stages is needed. Review Commission Approval Policies.
BAA-WFL-SELFAPPROVAL Another user must approve the request.

What's next

Configure your first component: Flat-rate commission. For plan reports, see Commission reports.

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