Customer story: Wholesale distribution

Garden State Bulb ships into peak season with Business Central recovery

Bitta Apps leads time-pressured turnaround after troubled Business Central migration put revenue at risk.

  • Microsoft Dynamics 365 Business Central
  • AL Development
  • Intercompany
  • Warehouse
  • Manufacturing
  • Retail EDI
Crates of flower bulbs at Garden State Bulb
It's night and day here now, how we're operating with shipping.
Michael Nguyen, Director of Business Systems, Garden State Bulb

Results

intercompany issue reports over five weeks of heavy shipping
up to95%fewer
intercompany issue reports over five weeks of heavy shipping
From about 35 down to 1.5 on average
to resolve a long-standing, expensive systems problem
about3.5months
to resolve a long-standing, expensive systems problem
After more than a year of pain
of the system owner's time now spent on systems issues
about40%
of the system owner's time now spent on systems issues
Down from 120%

Figures reported by Garden State Bulb.

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